【英语小作文】：英语(二)2012年小作文真题及代写

Directions:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to.

1) make a complaint, and

2) demand a prompt solution.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use "Zhang Wei" instead.

Do not write the address. (10 points)

【范文】

Dear Sir or Madam，

I am writing to make a complaint against your product quality. I bought an electronic dictionary from your online store last week but I found something wrong with its quality When I first used it. So I am writing this letter to complain against the flaws in your product.

To begin with, when I turned it on, all I got was a fuzzy screen, which was completely unacceptable. Secondly, I did not find the original equipment battery promised free of charge in the advertisement posted on the homepage of your shop.

Therefore, I would like to either change the electronic dictionary for a new one or receive a refund for it. I would be most grateful for your help.

Sincerely，

Zhang Wei

【评注】

亲爱的已故/女士

我当面是为了入禀你们新产品质量原因。我今年在您的网店里购买了一个电子词典，但是我第一次用的时候找到它有些质量原因，所以我当面告知您新产品的有缺陷。

首先，开机时字典画面非常明晰，这是毕竟不对的。其次，我未找到你们店面主页广告上宣传的免费原装电池。

因此，我希望您能给我换一个新的电子词典或是给我退款。我将不会非常感谢您的帮助。

坚信，

张伟